RouteEffect
  • Welcome to RouteEffect!
    • Which version is right for you?
  • What is a Video Router
  • Using RouteEffect
    • Adding a Video Router
    • Connecting to a Video Router
    • Video Router Landing Page
    • Routing
      • Button View
      • Split View
      • List View
      • Wheel View
      • Crosspoint View
      • Virtual Output View
      • Inspector
      • Take Mode
    • Input Labels
    • Output Labels
    • Output Locks
    • Virtual Outputs
    • Presets
    • Multiview
  • Simulator
  • Dashboard
  • Shortcuts
    • Find Port Info
    • Find Simulator
    • Find Video Router
    • Run Preset
    • Send Videohub Command
    • Export Configuration
    • Change Lock Status
    • Get Lock Status
    • Get Port Metadata
    • Set Port Metadata
    • Change Route
    • Change Virtual Route
    • Get Current Route
    • Control Simulator
    • Control Video Router
    • Get Active Video Router
  • Import and Export
    • Backing up a Videohub
    • Exporting Configuration
    • Port Metadata
  • Settings
  • Support
    • Frequently Asked Questions
  • Privacy and EULA
  • Version History
  • RouteEffect Pro
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Support

PreviousSettingsNextFrequently Asked Questions

Last updated 24 days ago

Having problems with the app? Use the Feedback link in RouteEffect to send a support ticket:

  1. Open RouteEffect

  2. Tap the gear icon in the upper-left

  3. Scroll down and tap Feedback

  4. Enter your support inquiry. Please provide as much information as necessary to help troubleshoot your problem

You may also email the RouteEffect team at RouteEffect@tow.com.

Tap Feedback to send an email to the RouteEffect developer