# Support

Having problems with the app? Use the Feedback link in RouteEffect to send a support ticket:

1. Open RouteEffect
2. Tap the gear icon in the upper-left
3. Scroll down and tap Feedback
4. Enter your support inquiry. Please provide as much information as necessary to help troubleshoot your problem

<figure><img src="https://1901488860-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F883bb7oMfglQCWkuArTm%2Fuploads%2FcAoiazKz3UUNzrcXix3H%2Fimage.png?alt=media&#x26;token=eab9f969-68aa-4e0d-82ea-1e881a4bee50" alt=""><figcaption><p>Tap Feedback to send an email to the RouteEffect developer</p></figcaption></figure>

You may also email the RouteEffect team at <RouteEffect@tow.com>.