# Support

Having problems with the app? Use the Feedback link in RouteEffect to send a support ticket:

1. Open RouteEffect
2. Tap the gear icon in the upper-left
3. Scroll down and tap Feedback
4. Enter your support inquiry. Please provide as much information as necessary to help troubleshoot your problem

<figure><img src="/files/f5OjygCHYl5CbNs3WLYR" alt=""><figcaption><p>Tap Feedback to send an email to the RouteEffect developer</p></figcaption></figure>

You may also email the RouteEffect team at <RouteEffect@tow.com>.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.routeeffect.com/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.